Published: Feb 4, 2024
Toronto, Ontario

Hotel Gift Shop Experience with Eflyn's Unattended Shopping Solution


Hotel Gift Shop Experience with Eflyn's Unattended Shopping Solution

Canada is gearing up to host a significant portion of the world’s biggest sporting event, FIFA 2026. With 13 out of 104 games scheduled to take place in Canada, this tournament presents an incredible opportunity for businesses to tap into a stream of visitors, both soccer enthusiasts and tourists alike. One type of business poised to benefit greatly from this influx of people is souvenir and gift shops, especially those located in hotels.

The Power of Souvenir and Gift Shops:

Souvenir and gift shops have always held a special place in the hearts of travelers and sports fans. These shops offer a unique opportunity to take home a piece of the experience, a tangible memory of their journey. From locally-themed souvenirs to sports memorabilia, these shops cater to a wide range of tastes and preferences.

Hotel Gift Shops: A Hidden Gem

Hotels, with their captive audience of guests, provide an ideal setting for souvenir and gift shops. However, to make the most of this opportunity, hoteliers need to think beyond traditional, staffed gift shops. In a world increasingly driven by convenience and technology, offering an unattended shopping experience can set your hotel apart and boost revenue.

Eflyn’s End-to-End Solution:

Eflyn, a leader in self-service kiosk technology, offers an end-to-end solution that transforms hotel gift shops into unattended, interactive retail spaces. This innovative approach leverages the power of technology to enhance the shopping experience for guests and increase sales for hotel owners.

Key Features of Eflyn’s Unattended Shopping Solution:

  1. User-Friendly Kiosks: Eflyn’s self-service kiosks are easy to use, even for those not tech-savvy. Guests can browse, select, and purchase items with just a few simple taps on the touchscreen.
  2. Diverse Product Catalog: Hotel gift shops can curate a diverse product catalog, featuring locally-themed souvenirs, sports memorabilia, apparel, and more. The kiosk’s digital interface allows for dynamic categorization and easy navigation.
  3. Secure Payment Options: Eflyn’s kiosks support secure payment methods, including credit card payments and mobile payment solutions like Apple Pay and Google Pay.
  4. Real-Time Inventory Management: Hotel staff can monitor inventory levels in real-time, ensuring that popular items are always in stock. This data-driven approach helps reduce out-of-stock situations.
  5. Enhanced Guest Experience: Unattended shopping kiosks offer convenience to guests who can shop at their own pace, even during non-business hours. It enhances the overall guest experience and encourages impulse purchases.
  6. Efficient Space Utilization: Hotel gift shops can optimize space utilization by replacing traditional shelving and display units with compact kiosks, freeing up room for other purposes.
  7. Customizable Branding: Eflyn’s kiosks can be customized to align with the hotel’s branding, creating a seamless and integrated shopping experience.
  8. Promotions and Upselling: The kiosk interface allows hotels to run promotions, recommend related products, and provide personalized offers, thereby increasing the average transaction value.


As Canada prepares to host a significant portion of FIFA 2026, hoteliers have a golden opportunity to elevate their guests’ experience and boost revenue by embracing Eflyn’s unattended shopping solution. Souvenir and gift shops, especially those within hotels, can benefit immensely from this innovative approach, offering convenience, variety, and an enhanced guest experience.

By blending the charm of locally-themed souvenirs with the efficiency of self-service kiosks, hotels can create a winning formula that not only delights guests but also maximizes profitability. As the world flocks to Canada for the soccer spectacle, hotel gift shops can make their mark as a memorable part of the journey, leaving visitors with cherished mementos and unforgettable experiences.


Want to learn about digital signage? How about self-serve kiosks or setting up your own video wall? Learn from one of our digital engagement experts about the latest in interactive display technologies and software.


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