Reducing Labor Costs: Case Studies in Automated Ordering and Self-Checkout

Eflyn’s self-order kiosks and automated checkout systems are designed to streamline operations, reduce staffing strain, and maintain service quality even during peak hours.

Let’s explore how automation reduces labor costs, supported by Eflyn-based case scenarios and real-world style success stories.

How Automated Ordering Reduces Labor Costs

Automated ordering and self-checkout systems reduce labor expenses in several ways:

• Fewer staff needed at cash registers
• Faster service with less human intervention
• Reduced training and onboarding costs
• Lower error rates in order processing
• Ability to reassign staff to higher-value roles

Instead of eliminating staff, many businesses use automation to redeploy employees to customer service, upselling, food prep, or floor assistance improving both efficiency and experience.

Real-Time Impact Using Eflyn Solutions

1. Quick-Service Restaurant Chain

Challenge: A growing QSR brand struggled with long queues during lunch rush and high cashier turnover.

Eflyn Solution: They installed Eflyn self-order kiosks at high-traffic locations, integrating with their POS and kitchen display systems.

Results:

• Reduced cashier staffing per shift
• Faster order flow during peak hours
• Lower training costs for new hires
• Increased order accuracy and average order value through smart upsell prompts

Automation allowed the brand to scale locations without scaling payroll at the same rate.

2. Cinema & Entertainment Venue

Challenge: Manual ticketing and concession ordering caused long wait times and required multiple staff per counter.

Eflyn Solution: Eflyn self-order kiosks were deployed for tickets, snacks, and combo deals.

Results:

• Fewer staff required at front counters
• Staff reassigned to crowd control and guest experience
• Faster transaction times during peak showings
• Improved revenue through bundled offers on kiosks

The venue significantly reduced overtime and staffing pressure on weekends and holidays.

3. Retail Convenience Store

Challenge: High labor costs for extended operating hours and frequent staffing gaps.

Eflyn Solution: Self-checkout kiosks and touch-screen payment stations were installed near exits.

Results:

• Reduced need for multiple cashiers per shift
• Lower risk of checkout bottlenecks
• Ability to operate efficiently with lean teams
• Improved loss prevention through integrated security features

The store maintained service levels while operating with fewer staff per shift.

How Clients Reduced Overhead

1. Small Café with Big Labor Challenges

A neighborhood café adopted Eflyn self-order kiosks to reduce dependence on counter staff. By shifting most orders to kiosks, they:

• Reduced payroll costs without reducing service hours
• Redirected staff to food preparation and table service
• Shortened queues and improved customer flow

This allowed the café to stay profitable even as wage costs increased.

2. Food Court Operator

Managing multiple food brands in one location meant hiring multiple cashiers. With Eflyn kiosks:

• One staff member could support multiple brands
• Customers ordered directly from digital menus
• Training time for new hires dropped significantly

Overhead dropped while order volume increased.

3. Event and Pop-Up Vendor

For festivals and pop-up events, staffing is costly and inconsistent. Eflyn’s portable self-order kiosks helped vendors:

• Operate with minimal staff
• Handle large crowds efficiently
• Reduce staffing risk during short-term events

Many vendors reported better margins despite high event fees.

Automated Ordering & Labor Cost Reduction

Q1. What is automated ordering?

Automated ordering uses self-order kiosks or touch-screen systems that allow customers to place and pay for orders without cashier assistance.

Q2. Does automation replace staff completely?

No. Most businesses use automation to reduce cashier roles and reassign staff to higher-value tasks like food prep, customer service, or floor assistance.

Q3. How much can labor costs be reduced?

Results vary by industry and size, but many businesses using Eflyn systems reduce cashier staffing needs per shift and lower training and turnover expenses.

Q4. Are customers comfortable using self-checkout?

Yes. Modern touch-screen interfaces, large buttons, and guided steps make self-checkout easy for all age groups.

Q5. Is self-checkout secure?

Eflyn kiosks include features like anti-theft design, secure enclosures, and system monitoring to support safe unattended operation.

Q6. How fast is ROI for self-checkout kiosks?

Many businesses see return on investment through labor savings, increased order value, and faster service within a short operating period.

Q7. Why Choose Eflyn for Automated Ordering?

Eflyn’s automated ordering and self-checkout solutions are built for real business conditions:

• Durable hardware for indoor and outdoor use
• Easy integration with POS and payment systems
• Customizable UI for branding and upselling
• Secure, vandal-resistant designs
• Scalable solutions for single or multi-location brands

Eflyn doesn’t just sell kiosks it delivers operational efficiency.

Q8. Ready to Reduce Your Labor Costs?

Automation isn’t about replacing people it’s about using your workforce smarter.

Eflyn’s self-order and self-checkout solutions help you:

• Lower labor costs
• Improve service speed
• Increase revenue per order
• Reduce training and turnover expenses

Meet with an Eflyn specialist below to see how automated ordering can transform your operations. Fill out the form and start reducing your overhead today.