Self-Order Kiosks: Unlock the Power of Customer Data

Published: Jul 1st, 2025

Self-Order Kiosks = Data Goldmine!

Welcome to Part 1 of our series: Data Analytics & Self-Order Kiosks. Imagine this: every tap, every order, and every hesitation a customer makes on a self-order kiosk is a piece of valuable data. Multiply that by hundreds or thousands of interactions per day, and suddenly, your kiosk becomes more than just a point-of-sale toolit becomes a data goldmine. In this blog, we uncover how Eflyn’s self-order kiosks help businesses leverage real-time analytics to drive smarter decisions, create engaging customer experiences, and boost operational success.

1. Track Customer Preferences & Trends

Self-order kiosks collect granular data at scale from popular menu items and preferred customization options to the time of day customers make purchases.
With Eflyn’s advanced analytics dashboard, you can:

  • Identify top-selling products and underperformers.

  • Spot emerging trends in customer choices.

  • See how different demographics interact with your menu.

Why it matters:
Data doesn’t lie. When you know exactly what your customers want, you can stock smarter, reduce waste, and update offerings in real time based on what’s actually working.

2. Optimize Your Menu with Real Data

Designing a menu isn’t guesswork anymore. With data from kiosks, restaurants and QSRs can:

  • A/B test limited-time offers (LTOs) or pricing models.

  • Rearrange menu layout based on click-through rates and dwell times.

  • Remove poor performers and promote bestsellers with visual priority.

Real Example:
Let’s say a combo meal is rarely selected but the individual items are frequently purchased separately. That’s a red flag the combo might be mispriced or poorly promoted. With Eflyn kiosk analytics, you’ll know and act on it instantly.

3. Create Personalized Customer Experiences

Kiosk analytics can unlock personalization at scale. Through behavioral data and repeat orders, businesses can:

  • Suggest popular add-ons or upsells based on order history.

  • Present multilingual or accessibility-optimized UI based on region.

  • Deliver dynamic content, promotions, or loyalty offers tailored to individual preferences.

Think Netflix, but for ordering food or products. The result?
Higher engagement, faster order times, and increased average ticket value.

Smarter Decisions = Better Business Growth

When data drives your business, you stop guessing and start growing. With Eflyn’s kiosk analytics ecosystem, you’re empowered to:

  • Make data-backed staffing decisions by analyzing traffic trends.

  • Align marketing campaigns with what customers are actually ordering.

  • Streamline inventory management to reduce spoilage and boost profitability.

Whether you’re running a fast-casual chain, a food court concept, or a high-traffic convenience store, the ability to analyze customer behavior in real-time offers a significant competitive edge.

Ready to Turn Data Into Revenue?

This is just Part 1 of our series on Data Analytics & Self-Order Kiosks. Up next: how predictive analytics and AI take your insights even further.

But why wait? Experience it firsthand.

Book a live demo with Eflyn now and see how self-order kiosk data can reshape your business.

MEET WITH AN EFLYN SPECIALIST

Want to learn about digital signage? How about self-serve kiosks or setting up your own video wall? Learn from one of our digital engagement experts about the latest in interactive display technologies and software.

BRING THE POWER OF DIGITAL ENGAGEMENT TO YOUR BUSINESS

CONTACT BY PHONE / TXT:
Mon To Fri - 9AM to 6PM EST
657-413-8337
Trademark Legal Notice
All company, product, and service names used on this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.
Shopify® is the registered trademark of Shopify Inc.
×

×
Search Results