Revolutionize Campus Dining with QuickServe Now at McMaster
Published: May 6th, 2025
Revolutionize Campus Dining with QuickServe Now: McMaster University Case Study
Long lines, peak-hour stress, and student frustration these were all too familiar scenes at McMaster University’s dining halls. But that changed with the introduction of Eflyn’s QuickServe Now self-checkout kiosks, a powerful solution that brought speed, simplicity, and satisfaction to the student dining experience.
The Challenge: Bottlenecks and Burnout
Before QuickServe Now, campus dining struggled to keep up with the rush. Students often had to choose between waiting in line or skipping meals altogether. Staff were overwhelmed, and service was inconsistent across multiple kitchens serving diverse cuisines.
The Solution: QuickServe Now Self-Checkout Kiosks
Eflyn’s QuickServe Now transformed four busy kitchens into an efficient, integrated service ecosystem. Here’s how:
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Real-Time Order Management: Orders flow directly to kitchen displays, minimizing delays and human error.
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Accessibility-Friendly Kiosks: The 21.5” interactive touch screen is designed with ADA and AODA accessibility in mind, ensuring inclusivity for all students.
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Seamless OneCard Integration: Students can pay using their campus meal plans with ease — no juggling cards or cash.
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Multi-Cuisine, One Transaction: Whether craving sushi, salads, or shawarma, students can place a single order spanning multiple kitchens.
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Self-Serve Drink Stations: Once food is ordered, drinks are grab-and-go, cutting time and crowding.
The Result: Skip the Line, Not the Flavor
Students are now in control of their dining experience. Instead of waiting in long lines, they use the kiosks to quickly place orders, pay, and pick up often before others even reach the counter.
Why It Matters for Your Campus
McMaster’s success story is a testament to how smart dining technology can transform food service in higher education. With Eflyn’s QuickServe Now, campuses can:
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Improve throughput and reduce congestion
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Offer a more inclusive and equitable dining experience
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Increase student satisfaction and loyalty
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Streamline operations without sacrificing quality
Ready to reimagine dining at your campus or food hall?
Let Eflyn help you deliver fast, modern, and accessible food service with QuickServe Now.
Learn more today.