CivicConnect: The Smart City Companion

CivicConnect isn’t just a digital sign, it’s a comprehensive civic engagement and smart wayfinding platform. Whether someone is navigating a government building or exploring a city park, the system provides easy access to real-time data and interactive tools that raise the overall public experience.

Customizable Welcome Screen for Instant Orientation

From the first touchpoint, CivicConnect makes a strong impression with a customizable welcome screen. It features real-time weather, news widgets, and essential shortcuts to services like directions, meeting information, event listings, and live city council streams. This centralized interface helps users identify what matters most to them without unnecessary navigation.

Livy: The AI-Powered Digital Assistant

At the heart of CivicConnect is Livy, an AI-powered assistant that interacts with users via voice, text, or phone. Livy supports multiple languages and can instantly answer questions, provide navigation, and guide users to services like permits, council schedules, or safety resources. It’s a meaningful upgrade for accessibility and multilingual support in civic communication.

Smart Wayfinding Made Simple

Navigation is where CivicConnect truly shines. Its smart wayfinding offers step-by-step, animated directional paths across parks, buildings, and civic complexes. Users can search locations, scan a QR code, and hand off their journey to a mobile device without losing progress streamlining the visitor experience from screen to sidewalk.

Dynamic Navigation & Accessibility

The animated direction system doesn’t just guide users it improves accessibility for all. Whether for seniors, visitors with visual impairments, or anyone unfamiliar with the space, smooth visual cues help people follow directions with clarity and confidence. Multi-level building navigation, indoor/outdoor transitions, and popup maps also make CivicConnect a practical solution for complex environments.

Strengthening Civic Participation Through Meetings & Events

CivicConnect includes a dedicated Community Meetings Hub with searchable access to upcoming and archived council meetings. Agendas, participation options, and livestream links are available at a glance. The Dynamic Events Calendar syncs with the city’s official schedule to display timely happenings, including direct navigation options to each event’s venue.

Safety at a Glance

Public safety information is central to CivicConnect. Users can access multilingual emergency alerts, interactive safety guides, and the locations of nearby facilities like police stations or hospitals. Real-time alerts ensure timely communication during critical situations.

Live & On-Demand Media Playback

City Council meetings and other broadcasts are easily accessible through a Netflix-style media player. Whether on the kiosk or cast to a larger display, users can browse, search, and view public content on demand encouraging ongoing civic awareness.

Revenue Potential Through Scheduled Content

Beyond public service, CivicConnect offers monetization opportunities. Cities can run scheduled ads, promotional videos, and sponsored content alongside civic announcements. This dual-purpose use of screen space opens up sustainable revenue options while maintaining informational integrity.

Branded for Your City’s Identity

Every CivicConnect interface is fully customizable. Cities can align fonts, colors, logos, and visual layouts to reflect their identity preserving consistency across digital and physical touchpoints.

Fast, Painless Search Features

Users can search locations, departments, or services via on-screen keyboards with alphabetical filtering and hotlink navigation. Whether it’s a public restroom, city permit office, or parking lot, CivicConnect makes discovery easy.

Extendable and Reliable

CivicConnect is designed with integration in mind. It connects with third-party apps, calendars, and social media platforms to keep information current. Backed by extended technical support from 9 AM to 9 PM EST, cities can rely on stable performance and quick troubleshooting when needed.

Summary

As cities continue to prioritize smart infrastructure, CivicConnect provides a scalable, adaptable, and intuitive solution to strengthen civic engagement. Through smart wayfinding, real-time content, and AI assistance, it facilitates better communication between cities and the people they serve.