Customizable Welcome Screen: A Modern First Impression

Every user interaction begins with a sleek, customizable welcome screen. Cities can present real-time data, such as weather updates or local news, alongside quick access buttons to directions, events, and live streams. This layout prioritizes clarity and ease of use while reinforcing civic branding.

Livy – The AI-Powered City Assistant

At the heart of CivicConnect is Livy, a multilingual digital assistant that can be accessed via voice, touch, or phone. Livy provides instant help with questions, directions, meeting details, and local service access. This AI assistant plays a vital role in making public information more accessible and reduces the pressure on city staff.

Smart Wayfinding & Navigation

Users can easily find public buildings, service centers, parks, or meeting rooms with CivicConnect’s smart navigation. The platform includes a searchable interface and offers QR code handoff so users can continue their journey on mobile. This system helps cities accommodate both tourists and locals navigating unfamiliar areas.

Dynamic Animated Directions

Animated guidance brings clarity to physical movement. Whether you’re inside a city hall or a multi-level government building, CivicConnect’s step-by-step visual paths make navigation intuitive, especially helpful for seniors and people with disabilities.

Community Meetings Hub

Participation in governance is made simple. Through a searchable interface, CivicConnect lets users find current, upcoming, or past meetings, complete with livestreams, agendas, and reminders. This feature strengthens civic engagement and transparency.

Emergency Information and Alerts

CivicConnect ensures residents can access public safety information when they need it most. The system includes emergency contacts, alerts, and location-based safety instructions in multiple languages. This preparedness strengthens urban resilience during crises.

Live & On-Demand Media

Public broadcasts such as council meetings or press conferences can be viewed live or on demand. The interface resembles familiar streaming platforms, allowing users to search and cast content to larger displays. It’s a user-friendly way to keep up with municipal activities.

Real-Time Event Calendar

CivicConnect syncs with a city’s master event calendar to keep residents informed. Users can explore upcoming events, find location information, and access instant wayfinding directions to attend. This integration helps raise attendance and awareness of community events.

Advertising and Revenue Generation

Cities can use CivicConnect to raise non-tax revenue by scheduling ads, promotional videos, or public service announcements. The platform enables content rotation based on time or location, allowing for smart monetization of screen real estate.

Custom Branded Interface

From color schemes to logos, CivicConnect’s interface can be fully customized. Cities can maintain brand consistency across all public touchpoints, from digital signage to physical infrastructure.

Efficient Search & Navigation Tools

Finding services and locations is made faster with an intuitive on-screen keyboard, hotlink buttons, and alphabetical filters. These features reduce frustration and wait times for kiosk users.

Multi-Level Building Navigation

CivicConnect helps users move through complex municipal buildings using layered mapping. Pop-ups and visual floor transitions provide clarity, with mobile handoff ensuring continued navigation beyond the kiosk.

Seamless Mobile Handoff

Users can scan a QR code to transfer any map, direction, or content to their phone. This mobile continuity bridges the gap between physical and digital interfaces, supporting an always-connected experience.

Native System Integrations

CivicConnect supports integration with a wide range of platforms, from city calendars and social media feeds to third-party widgets. This ensures the content remains fresh, actionable, and aligned with real-time city activities.

Extended Technical Support

To keep services running smoothly, CivicConnect includes support from 9 AM to 9 PM EST via phone, email, or remote tools. Whether it’s software updates or hardware maintenance, responsive service keeps downtime to a minimum.

Summary

Incorporating digital kiosks into civic infrastructure is no longer optional, it’s expected. Platforms like CivicConnect are tapping into the power of real-time communication, intelligent automation, and intuitive design to make cities more connected, responsive, and efficient.