Revolutionize Your Checkout Process with the 15.6" Self Checkout Kiosk Flex and Eflyn ShopEase for Shopify Retailers

15.6” Self Checkout Kiosk Flex Series for Shopify Retailers

Frequently Asked Questions (FAQs)

General / Pre-Sales Questions

How does the kiosk enhance customer satisfaction?

The intuitive user interface and interactive experience of the Self Order Kiosk provide customers with a seamless and convenient ordering process, leading to increased satisfaction.

How does the Self Order Kiosk improve order accuracy?

The self-ordering process empowers customers to input their orders directly, reducing the chances of miscommunication and errors between customers and staff.

Usage and Features

Am I able to choose my preferred language when using a kiosk with multilingual support?

Yes, you have the flexibility to set up your preferred language in the backend, allowing the kiosk to operate in your chosen language for a more personalized experience.

Are there any additional fees or transaction fees associated with the self-order kiosk?

No, Eflyn does not charge any transaction fees, and there are no hidden additional fees. We have a straightforward pricing structure that includes a monthly license fee for our self-checkout kiosk application. It's important to note that while Eflyn does not impose transaction fees, your choice of merchant services provider may have various debit/credit card transaction fees. We encourage you to explore and negotiate with different merchant service providers to secure the most favorable rates for your business. Once you are satisfied with the rates offered by your chosen provider, you can proceed to install and use our application seamlessly.

Can I have confidence in the security of my payment data on a fundraising kiosk?

Certainly, Eflyn Self Order kiosks place the utmost importance on the security of payment data. They employ industry-standard security practices to safeguard donors’ financial information, ensuring a high level of protection.

Can I order spare parts or accessories for my signage?

Yes, we provide spare parts and accessories for your signage to ensure it stays operational. You can order these items through our official channels or by contacting our support team.

Does the kiosk support multiple payment options?

Absolutely! Our Self Order Kiosk is equipped with a wide range of payment methods, including credit/debit cards, mobile payments, and contactless options

Does your kiosk incorporate accessibility features?

Absolutely, our kiosks are designed with accessibility in mind. Our application includes dynamic accessibility features that can adjust the screen to accommodate individuals with disabilities. Additionally, the physical hardware offers flexibility in terms of height, allowing for adaptation to specific accessibility requirements.

Is customer support available for assistance?

Absolutely, our customer support team is at your service seven days a week, from 9 AM to 9 PM EST/PST time, ready to assist you with any questions or concerns you may have. Your support is our priority.

What is the process for accessing customer support if I come across an issue?

If you encounter any issues or have questions, you can reach our customer support team by emailing [email protected]. Rest assured that we will respond promptly to assist you with your needs. Your satisfaction is our top priority.

What kind of payment options are accepted self-order kiosks?

Self Order Kiosks can accept credit cards, debit cards, gift cards, and even some forms of digital payments like Apple Pay. Alternative methods are also supported, such as applying promotional codes or paying cash at the counter.

What kind of warranty and support do you provide?

We offer a comprehensive warranty and support packages. The specific details may vary depending on the model, but typically, you can expect a warranty covering a specified period, as well as access to our technical support team for assistance.

15.6” Self Checkout Kiosk Flex Series for Shopify Retailers

Frequently Asked Questions (FAQs)

General / Pre-Sales Questions

Usage and Features

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