Frequently Asked Questions

Frequently Asked Questions

Does Eflyn offer rental options?

Eflyn currently offers purchasing, short-term rentals, long-term rentals and for certain products, leasing options as well.

Are bulk discounts available?

Yes! Our bulk hardware discounts apply when 5+ of the same model are purchased or rented.

Do you offer customization on the hardware of your products?

Yes! We are always looking for new ways to custom tailor our technology for our clients. If you require customization on hardware or software, please let our team know and we can build a custom solution for you.

Are Eflyn products certified for electrical use?

All Eflyn products go through a rigorous quality inspection before being shipped to our customers. Each and every one of Eflyn’s Self-Ordering Kiosks and Free-Standing Kiosks are certified for electrical safety by the ESA.

I want to rent a kiosk for a corporate event. Do you offer short-term rentals?

Eflyn currently offers daily, monthly and yearly rental plans for all of our kiosks. Please contact us for more information.

Is Eflyn able to integrate with my existing POS system?

Currently Eflyn is integrated with Moneris, TD Canada and Kayan. For a full listing of all our existing integrations please visit: 

If your POS is not on the list, we do offer integrations to most POS systems. Please contact us for more information.

Does Eflyn have a return policy?

Due to the nature of our business, we process returns on a case-by-case basis. Please contact your Product Specialist or email info@eflyn.com for more information. 

In the event that a return is accepted, Eflyn does not refund duties, shipping costs, labour costs and or hardware and software customization costs.

I am interested in learning more about the company and/or becoming a reseller of your technology. Where can I get more information?

For more information on Eflyn and our operations please contact info@eflyn.com.

I want to run a specific application on the kiosk that I do not see on your website. Do you develop custom applications?

Almost all of our applications are custom made! We are happy to create new content for our clients. Please contact us to learn more.

Do you offer discounts for charitable organizations?

Absolutely! At Eflyn, we strive to empower all businesses and organizations with our technology. We are always happy to discuss discounted rates for charities and organizations in our community and around the world.

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